Office Hours

Mon - Fri: 8:00am - 5:00pm

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (603) 434-7444 during regular business hours.

To schedule an appointment, please call us at (603)434-7444 during regular office hours. We make every effort to accommodate patients requiring same day appointments. Please call in advance for non-urgent appointments so that we may schedule a date and time to fit your convenience. We recommend that you schedule your next follow-up appointment at the conclusion of your office visit.

Please bring your health insurance card to your initial visit, as well as subsequent visits. If there is another responsible payer involved, such as automobile insurance or workers’ compensation insurance, you will be asked to provide the name and claims address of the party responsible for payment. In addition, please bring:

  • a referral from your primary care physician if necessary
  • a photo ID, such as your driver’s license
  • a list of the medications you are taking
  • a list of known drug allergies
  • relevant medical records and reports
  • recent imaging tests, such as x-rays and MRIs
  • any forms you were asked to bring for your visit

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We request and appreciate payment at the time of service for the portion of the fee for which you are responsible (e.g. co-payments, deductibles, and past-due account balances.) Statements are mailed monthly. We accept most major credit cards for your convenience.

Insurance

Our staff will make every effort to simplify all billing and insurance claim procedures. We participate with many insurance plans; however, we recommend you call your insurance company prior to your visit to verify coverage and to determine if a referral from your primary care physician is necessary. Please bring your insurance card with you to every visit so that we may ensure that our records are accurate. If you do not have insurance coverage, full payment is required at the time of service.

Our Financial Frequently Asked Questions brochure outlines our financial policies and should answer all of your financial questions.

Insurance Plans We Accept

Parkland Physician Services participates with the following insurance companies. Please remember that co-pays and applicable co-insurance are expected at every visit.

  • Aetna
  • Anthem Blue Cross / Blue Shield and Blue Card with the Suitcase Logo
    (EXCEPTION: PPS does NOT participate with BCBSMA with the XXH prefix -- we will bill them on your behalf but patients are liable for all non-covered charges)
  • CHS (Community Health Services)
  • Cigna Network / Great West Life
  • Fallon
  • HCVM / Coventry / First Health
  • Harvard Pilgrim
  • Medicaid NH
  • MVP / Patriot
  • PHCS / Multi Plan
  • Tricare (Standard only)
  • Tufts
  • United Healthcare

We also accept traditional Medicare Part B and the following Private Fee-for Service (PFFS) Medicare replacement plans:

  • Aetna Medicare Private Fee for Service - PFFS (prefix ME)
  • Anthem Medicare Advantage SmartValue Private Fee for Service - PFFS (prefix YGB)
  • CIGNA Medicare Access Private Fee for Service - PFFS
  • Harvard Pilgrim First Seniority Freedom Private Fee for Service - PFFS
  • MVP Gold Anywhere PPO
  • Tufts Medicare Private Fee for Service - PFFS (Tufts Medicare Preferred HMO and Tufts Medicare Preferred PPO do NOT participate with NH providers and are not accepted at PPS)
  • United Healthcare Secure Horizons Private Fee for Service - PFFS

Please note that “Medicare replacement” plans, also called “Medicare Advantage” or “Part C”,plans, are provided by private insurance. If you enroll in a Medicare replacement plan, the plan,replaces your original Medicare and may not include your doctor. Please check with your,insurance to determine if our physician is included in your plan.

If you do not see your insurance listed above, please call the number on your card to obtain benefit and coverage information.

Referrals

Many insurance companies require you to obtain a referral in order to see a specialist. Please make sure you check with your insurance company and/or primary physician before your scheduled appointment to see if a referral is needed. If a referral is needed it is the patient's responsibility to bring the referral to your scheduled appointment. Your appointment will be rescheduled if your referral is not obtained.

If you have had any testing (MRI, X-Rays, CT scan) done, please bring a copy of the actual study and report. You may pick up these films or CD's at the imaging center where the test was performed. Please call the imaging center 24 hours in advance to have your films or compact discs ready.

Cancellations or Rescheduling

We call to confirm your appointment one business day prior to your planned visit. In the event that you must reschedule an appointment, please notify our office at least 24 hours in advance.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at (603) 434-7444 to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (603) 434-7444 and our answering service will assist you.